Refund and Returns Policy
SUNIRATH MARKETING SERVICES PRIVATE LIMITED
Website: https://sunirathservices.in
Email: sunirathservices2025@gmail.com
Contact: 9784971502 / 8690555138
At Sunirath Services, we take utmost care in delivering premium quality dry fruits to our customers. We strive to ensure that every order reaches you in perfect condition. However, if you are not completely satisfied with your purchase, weβre here to help.
1. Returns
Due to the perishable nature of dry fruits, we accept returns only in the following cases:
- The product you received is damaged, expired, or incorrect.
- You must inform us within 48 hours of delivery with clear photos or videos as proof of the issue.
Once your return request is verified, we will guide you through the process of returning the product. Returned products must be unused, unopened, and in their original packaging.
2. Refunds
After we receive and inspect the returned product, we will notify you about the approval or rejection of your refund.
If approved, your refund will be processed and credited to the original payment method within 4β5 business working days.
3. Non-Returnable Items
Please note that we do not accept returns or refunds for:
- Products that have been opened or partially used.
- Products damaged due to improper handling after delivery.
- Orders placed by mistake or due to change of mind after shipment.
4. Cancellations
Orders can be cancelled only before they are shipped. Once dispatched, cancellations will not be accepted.
5. Contact Us
If you have any questions or concerns about our Refund & Return Policy, please contact us at:
π Address:
Maya Arcade, 2nd Floor, 914,913 K-12/1, Chamundeshwari Road,
K.R Mohalla, New Narayanashastri Road, Mysuru, Karnataka β 570004
π§ Email: sunirathservices2025@gmail.com
π Phone: 9784971502 / 8690555138